Billing and Cost Information

Online Bill Payment

To pay a bill online, please have your statement available, as you will need to provide an account number, contact information and payment account information. Payment options include Visa, MasterCard, Discover, American Express or e-check (direct from bank account).

North Memorial Online Bill Pay (hospital and clinics)

North Memorial Ambulance Online Bill Pay

North Memorial Laboratory Online Bill Pay

Oakdale Health Enterprises Online Bill Pay

Maple Grove Hospital Online Bill Pay

Payment with a credit card can also be processed by telephone. Please contact us using one of the customer service telephone numbers below.

Financial Assistance or Uninsured Discount

North Memorial offers payment arrangements, financial assistance or an uninsured discount to patients experiencing difficulty paying their medical bills.

If you are insured and are experiencing difficulty paying the balance of your medical bill, please contact our business office for more information about setting up a payment plan or about our financial assistance program.

Download a financial assistance application form: PDF | Microsoft Word

Please contact our Business Office at 763-521-4591 or 1-866-644-0152 for more information about either of these programs and your eligibility for assistance.


If you have questions about a bill, please contact us using one of the customer service telephone numbers below. To ensure we can identify the right records, we will need a patient’s date of birth and last four digits in his or her social security number. Our office hours are Monday through Friday from 8 a.m. to 3:30 p.m.

Facility Metro Phone Toll Free
North Memorial Medical Center 763-521-4591 866-644-0152  
North Memorial Clinics 763-521-4591 866-644-0152  
North Memorial Urgent Care - Maple Grove 763-521-4591 866-644-0152  
North Memorial Urgent Care - Roseville 763-581-0900 Not Available
North Memorial Ambulance 763-581-9930 800-535-6720