Contact Us - FAQ's

How can I retrieve or transfer medical records?
To release records from North Memorial Medical Center or a North Memorial Clinic, please submit a signed authorization form by fax or mail. Registered MyChart users can access certain medical records online. Read more...

How can I obtain a copy of a birth certificate?
Questions about birth certificates should be directed to the Hennepin County Government Center. Call 612-348-8240.

I would like to find a new physician and have heard great things about North Memorial. How can I do this?
You may view our clinic and primary care providers information. You may also call 763-520-5200 for more information about how you can find a new physician at North Memorial.

How can I arrange to see a specialist at North Memorial?
If your insurance provider allows you to visit a specialist without a referral from a primary care doctor, you can search specialists with whom North Memorial is affiliated to learn what their process is to schedule an appointment.

How can I learn more about continuing education opportunities?
If you're a health provider, you may review our continuing education courses or call 763-520-5999 (toll free at 877-396-5999) to find out more information.

Do you offer safety and emergency medical services-related classes?
Yes. You can find more information about these classes by emailing EMS Education or by calling 763-520-5999 (toll free at 877-396-5999).

How can I learn more about possible employment at North Memorial?
General information and position openings can be found by visiting our employment page.

Who should I contact with a question about a bill I received?
If you have a question about a bill, please call 763-521-4591 or 866-358-2644. You can also pay a bill online.

How can I contact a patient?
Please call our patient information line at 763-520-5100. Also, email messages can be printed and delivered, on a limited basis, to patients at North Memorial Medical Center. Read more...